| AgentStatus |
Contains information about an agent status.
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| AgentStatusSummary |
Summary information for an agent status.
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| AssociateApprovedOriginRequest |
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| AssociateApprovedOriginResponse |
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| AssociateBotRequest |
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| AssociateBotResponse |
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| AssociateInstanceStorageConfigRequest |
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| AssociateInstanceStorageConfigResponse |
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| AssociateLambdaFunctionRequest |
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| AssociateLambdaFunctionResponse |
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| AssociateLexBotRequest |
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| AssociateLexBotResponse |
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| AssociateQueueQuickConnectsRequest |
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| AssociateQueueQuickConnectsResponse |
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| AssociateRoutingProfileQueuesRequest |
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| AssociateRoutingProfileQueuesResponse |
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| AssociateSecurityKeyRequest |
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| AssociateSecurityKeyResponse |
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| Attribute |
A toggle for an individual feature at the instance level.
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| ChatMessage |
A chat message.
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| ConnectRequest |
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| ConnectResponse |
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| ConnectResponseMetadata |
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| ContactFlow |
Contains information about a contact flow.
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| ContactFlowSummary |
Contains summary information about a contact flow.
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| CreateAgentStatusRequest |
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| CreateAgentStatusResponse |
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| CreateContactFlowRequest |
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| CreateContactFlowResponse |
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| CreateHoursOfOperationRequest |
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| CreateHoursOfOperationResponse |
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| CreateInstanceRequest |
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| CreateInstanceResponse |
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| CreateIntegrationAssociationRequest |
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| CreateIntegrationAssociationResponse |
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| CreateQueueRequest |
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| CreateQueueResponse |
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| CreateQuickConnectRequest |
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| CreateQuickConnectResponse |
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| CreateRoutingProfileRequest |
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| CreateRoutingProfileResponse |
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| CreateUseCaseRequest |
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| CreateUseCaseResponse |
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| CreateUserHierarchyGroupRequest |
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| CreateUserHierarchyGroupResponse |
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| CreateUserRequest |
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| CreateUserResponse |
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| Credentials |
Contains credentials to use for federation.
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| CurrentMetric |
Contains information about a real-time metric.
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| CurrentMetricData |
Contains the data for a real-time metric.
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| CurrentMetricResult |
Contains information about a set of real-time metrics.
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| DeleteHoursOfOperationRequest |
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| DeleteHoursOfOperationResponse |
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| DeleteInstanceRequest |
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| DeleteInstanceResponse |
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| DeleteIntegrationAssociationRequest |
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| DeleteIntegrationAssociationResponse |
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| DeleteQuickConnectRequest |
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| DeleteQuickConnectResponse |
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| DeleteUseCaseRequest |
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| DeleteUseCaseResponse |
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| DeleteUserHierarchyGroupRequest |
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| DeleteUserHierarchyGroupResponse |
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| DeleteUserRequest |
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| DeleteUserResponse |
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| DescribeAgentStatusRequest |
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| DescribeAgentStatusResponse |
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| DescribeContactFlowRequest |
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| DescribeContactFlowResponse |
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| DescribeHoursOfOperationRequest |
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| DescribeHoursOfOperationResponse |
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| DescribeInstanceAttributeRequest |
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| DescribeInstanceAttributeResponse |
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| DescribeInstanceRequest |
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| DescribeInstanceResponse |
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| DescribeInstanceStorageConfigRequest |
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| DescribeInstanceStorageConfigResponse |
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| DescribeQueueRequest |
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| DescribeQueueResponse |
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| DescribeQuickConnectRequest |
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| DescribeQuickConnectResponse |
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| DescribeRoutingProfileRequest |
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| DescribeRoutingProfileResponse |
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| DescribeUserHierarchyGroupRequest |
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| DescribeUserHierarchyGroupResponse |
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| DescribeUserHierarchyStructureRequest |
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| DescribeUserHierarchyStructureResponse |
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| DescribeUserRequest |
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| DescribeUserResponse |
|
| Dimensions |
Contains information about the dimensions for a set of metrics.
|
| DisassociateApprovedOriginRequest |
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| DisassociateApprovedOriginResponse |
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| DisassociateBotRequest |
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| DisassociateBotResponse |
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| DisassociateInstanceStorageConfigRequest |
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| DisassociateInstanceStorageConfigResponse |
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| DisassociateLambdaFunctionRequest |
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| DisassociateLambdaFunctionResponse |
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| DisassociateLexBotRequest |
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| DisassociateLexBotResponse |
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| DisassociateQueueQuickConnectsRequest |
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| DisassociateQueueQuickConnectsResponse |
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| DisassociateRoutingProfileQueuesRequest |
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| DisassociateRoutingProfileQueuesResponse |
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| DisassociateSecurityKeyRequest |
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| DisassociateSecurityKeyResponse |
|
| EncryptionConfig |
The encryption configuration.
|
| Filters |
Contains the filter to apply when retrieving metrics.
|
| GetContactAttributesRequest |
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| GetContactAttributesResponse |
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| GetCurrentMetricDataRequest |
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| GetCurrentMetricDataResponse |
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| GetFederationTokenRequest |
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| GetFederationTokenResponse |
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| GetMetricDataRequest |
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| GetMetricDataResponse |
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| HierarchyGroup |
Contains information about a hierarchy group.
|
| HierarchyGroupSummary |
Contains summary information about a hierarchy group.
|
| HierarchyLevel |
Contains information about a hierarchy level.
|
| HierarchyLevelUpdate |
Contains information about the hierarchy level to update.
|
| HierarchyPath |
Contains information about the levels of a hierarchy group.
|
| HierarchyStructure |
Contains information about a hierarchy structure.
|
| HierarchyStructureUpdate |
Contains information about the level hierarchy to update.
|
| HistoricalMetric |
Contains information about a historical metric.
|
| HistoricalMetricData |
Contains the data for a historical metric.
|
| HistoricalMetricResult |
Contains information about the historical metrics retrieved.
|
| HoursOfOperation |
Information about of the hours of operation.
|
| HoursOfOperationConfig |
Contains information about the hours of operation.
|
| HoursOfOperationSummary |
Contains summary information about hours of operation for a contact center.
|
| HoursOfOperationTimeSlice |
The start time or end time for an hours of operation.
|
| Instance |
The Amazon Connect instance.
|
| InstanceStatusReason |
Relevant details why the instance was not successfully created.
|
| InstanceStorageConfig |
The storage configuration for the instance.
|
| InstanceSummary |
Information about the instance.
|
| IntegrationAssociationSummary |
Contains summary information about the associated AppIntegrations.
|
| KinesisFirehoseConfig |
Configuration information of a Kinesis Data Firehose delivery stream.
|
| KinesisStreamConfig |
Configuration information of a Kinesis data stream.
|
| KinesisVideoStreamConfig |
Configuration information of a Kinesis video stream.
|
| LexBot |
Configuration information of an Amazon Lex bot.
|
| LexBotConfig |
Configuration information of an Amazon Lex or Amazon Lex V2 bot.
|
| LexV2Bot |
Configuration information of an Amazon Lex V2 bot.
|
| ListAgentStatusesRequest |
|
| ListAgentStatusesResponse |
|
| ListApprovedOriginsRequest |
|
| ListApprovedOriginsResponse |
|
| ListBotsRequest |
|
| ListBotsResponse |
|
| ListContactFlowsRequest |
|
| ListContactFlowsResponse |
|
| ListHoursOfOperationsRequest |
|
| ListHoursOfOperationsResponse |
|
| ListInstanceAttributesRequest |
|
| ListInstanceAttributesResponse |
|
| ListInstancesRequest |
|
| ListInstancesResponse |
|
| ListInstanceStorageConfigsRequest |
|
| ListInstanceStorageConfigsResponse |
|
| ListIntegrationAssociationsRequest |
|
| ListIntegrationAssociationsResponse |
|
| ListLambdaFunctionsRequest |
|
| ListLambdaFunctionsResponse |
|
| ListLexBotsRequest |
|
| ListLexBotsResponse |
|
| ListPhoneNumbersRequest |
|
| ListPhoneNumbersResponse |
|
| ListPromptsRequest |
|
| ListPromptsResponse |
|
| ListQueueQuickConnectsRequest |
|
| ListQueueQuickConnectsResponse |
|
| ListQueuesRequest |
|
| ListQueuesResponse |
|
| ListQuickConnectsRequest |
|
| ListQuickConnectsResponse |
|
| ListRoutingProfileQueuesRequest |
|
| ListRoutingProfileQueuesResponse |
|
| ListRoutingProfilesRequest |
|
| ListRoutingProfilesResponse |
|
| ListSecurityKeysRequest |
|
| ListSecurityKeysResponse |
|
| ListSecurityProfilesRequest |
|
| ListSecurityProfilesResponse |
|
| ListTagsForResourceRequest |
|
| ListTagsForResourceResponse |
|
| ListUseCasesRequest |
Provides summary information about the use cases for the specified Amazon Connect AppIntegration association.
|
| ListUseCasesResponse |
|
| ListUserHierarchyGroupsRequest |
|
| ListUserHierarchyGroupsResponse |
|
| ListUsersRequest |
|
| ListUsersResponse |
|
| MediaConcurrency |
Contains information about which channels are supported, and how many contacts an agent can have on a channel
simultaneously.
|
| OutboundCallerConfig |
The outbound caller ID name, number, and outbound whisper flow.
|
| ParticipantDetails |
The customer's details.
|
| PhoneNumberQuickConnectConfig |
Contains information about a phone number for a quick connect.
|
| PhoneNumberSummary |
Contains summary information about a phone number for a contact center.
|
| ProblemDetail |
Information about a problem detail.
|
| PromptSummary |
Contains information about the prompt.
|
| Queue |
Contains information about a queue.
|
| QueueQuickConnectConfig |
Contains information about a queue for a quick connect.
|
| QueueReference |
Contains information about a queue resource for which metrics are returned.
|
| QueueSummary |
Contains summary information about a queue.
|
| QuickConnect |
Contains information about a quick connect.
|
| QuickConnectConfig |
Contains configuration settings for a quick connect.
|
| QuickConnectSummary |
Contains summary information about a quick connect.
|
| Reference |
A link that an agent selects to complete a given task.
|
| ResumeContactRecordingRequest |
|
| ResumeContactRecordingResponse |
|
| RoutingProfile |
Contains information about a routing profile.
|
| RoutingProfileQueueConfig |
Contains information about the queue and channel for which priority and delay can be set.
|
| RoutingProfileQueueConfigSummary |
Contains summary information about a routing profile queue.
|
| RoutingProfileQueueReference |
Contains the channel and queue identifier for a routing profile.
|
| RoutingProfileSummary |
Contains summary information about a routing profile.
|
| S3Config |
Information about the Amazon Simple Storage Service (Amazon S3) storage type.
|
| SecurityKey |
Configuration information of the security key.
|
| SecurityProfileSummary |
Contains information about a security profile.
|
| StartChatContactRequest |
|
| StartChatContactResponse |
|
| StartContactRecordingRequest |
|
| StartContactRecordingResponse |
|
| StartOutboundVoiceContactRequest |
|
| StartOutboundVoiceContactResponse |
|
| StartTaskContactRequest |
|
| StartTaskContactResponse |
|
| StopContactRecordingRequest |
|
| StopContactRecordingResponse |
|
| StopContactRequest |
|
| StopContactResponse |
|
| SuspendContactRecordingRequest |
|
| SuspendContactRecordingResponse |
|
| TagResourceRequest |
|
| TagResourceResponse |
|
| Threshold |
Contains information about the threshold for service level metrics.
|
| UntagResourceRequest |
|
| UntagResourceResponse |
|
| UpdateAgentStatusRequest |
|
| UpdateAgentStatusResponse |
|
| UpdateContactAttributesRequest |
|
| UpdateContactAttributesResponse |
|
| UpdateContactFlowContentRequest |
|
| UpdateContactFlowContentResponse |
|
| UpdateContactFlowNameRequest |
|
| UpdateContactFlowNameResponse |
|
| UpdateHoursOfOperationRequest |
|
| UpdateHoursOfOperationResponse |
|
| UpdateInstanceAttributeRequest |
|
| UpdateInstanceAttributeResponse |
|
| UpdateInstanceStorageConfigRequest |
|
| UpdateInstanceStorageConfigResponse |
|
| UpdateQueueHoursOfOperationRequest |
|
| UpdateQueueHoursOfOperationResponse |
|
| UpdateQueueMaxContactsRequest |
|
| UpdateQueueMaxContactsResponse |
|
| UpdateQueueNameRequest |
|
| UpdateQueueNameResponse |
|
| UpdateQueueOutboundCallerConfigRequest |
|
| UpdateQueueOutboundCallerConfigResponse |
|
| UpdateQueueStatusRequest |
|
| UpdateQueueStatusResponse |
|
| UpdateQuickConnectConfigRequest |
|
| UpdateQuickConnectConfigResponse |
|
| UpdateQuickConnectNameRequest |
|
| UpdateQuickConnectNameResponse |
|
| UpdateRoutingProfileConcurrencyRequest |
|
| UpdateRoutingProfileConcurrencyResponse |
|
| UpdateRoutingProfileDefaultOutboundQueueRequest |
|
| UpdateRoutingProfileDefaultOutboundQueueResponse |
|
| UpdateRoutingProfileNameRequest |
|
| UpdateRoutingProfileNameResponse |
|
| UpdateRoutingProfileQueuesRequest |
|
| UpdateRoutingProfileQueuesResponse |
|
| UpdateUserHierarchyGroupNameRequest |
|
| UpdateUserHierarchyGroupNameResponse |
|
| UpdateUserHierarchyRequest |
|
| UpdateUserHierarchyResponse |
|
| UpdateUserHierarchyStructureRequest |
|
| UpdateUserHierarchyStructureResponse |
|
| UpdateUserIdentityInfoRequest |
|
| UpdateUserIdentityInfoResponse |
|
| UpdateUserPhoneConfigRequest |
|
| UpdateUserPhoneConfigResponse |
|
| UpdateUserRoutingProfileRequest |
|
| UpdateUserRoutingProfileResponse |
|
| UpdateUserSecurityProfilesRequest |
|
| UpdateUserSecurityProfilesResponse |
|
| UseCase |
Contains the use case.
|
| User |
Contains information about a user account for a Amazon Connect instance.
|
| UserIdentityInfo |
Contains information about the identity of a user.
|
| UserPhoneConfig |
Contains information about the phone configuration settings for a user.
|
| UserQuickConnectConfig |
Contains information about the quick connect configuration settings for a user.
|
| UserSummary |
Contains summary information about a user.
|
| VoiceRecordingConfiguration |
Contains information about the recording configuration settings.
|