| AssociateRoutingProfileQueuesRequest |
|
| AssociateRoutingProfileQueuesResponse |
|
| ChatMessage |
A chat message.
|
| ConnectRequest |
|
| ConnectResponse |
|
| ConnectResponseMetadata |
|
| ContactFlow |
Contains information about a contact flow.
|
| ContactFlowSummary |
Contains summary information about a contact flow.
|
| CreateContactFlowRequest |
|
| CreateContactFlowResponse |
|
| CreateRoutingProfileRequest |
|
| CreateRoutingProfileResponse |
|
| CreateUserRequest |
|
| CreateUserResponse |
|
| Credentials |
Contains credentials to use for federation.
|
| CurrentMetric |
Contains information about a real-time metric.
|
| CurrentMetricData |
Contains the data for a real-time metric.
|
| CurrentMetricResult |
Contains information about a set of real-time metrics.
|
| DeleteUserRequest |
|
| DeleteUserResponse |
|
| DescribeContactFlowRequest |
|
| DescribeContactFlowResponse |
|
| DescribeRoutingProfileRequest |
|
| DescribeRoutingProfileResponse |
|
| DescribeUserHierarchyGroupRequest |
|
| DescribeUserHierarchyGroupResponse |
|
| DescribeUserHierarchyStructureRequest |
|
| DescribeUserHierarchyStructureResponse |
|
| DescribeUserRequest |
|
| DescribeUserResponse |
|
| Dimensions |
Contains information about the dimensions for a set of metrics.
|
| DisassociateRoutingProfileQueuesRequest |
|
| DisassociateRoutingProfileQueuesResponse |
|
| Filters |
Contains the filter to apply when retrieving metrics.
|
| GetContactAttributesRequest |
|
| GetContactAttributesResponse |
|
| GetCurrentMetricDataRequest |
|
| GetCurrentMetricDataResponse |
|
| GetFederationTokenRequest |
|
| GetFederationTokenResponse |
|
| GetMetricDataRequest |
|
| GetMetricDataResponse |
|
| HierarchyGroup |
Contains information about a hierarchy group.
|
| HierarchyGroupSummary |
Contains summary information about a hierarchy group.
|
| HierarchyLevel |
Contains information about a hierarchy level.
|
| HierarchyPath |
Contains information about the levels of a hierarchy group.
|
| HierarchyStructure |
Contains information about a hierarchy structure.
|
| HistoricalMetric |
Contains information about a historical metric.
|
| HistoricalMetricData |
Contains the data for a historical metric.
|
| HistoricalMetricResult |
Contains information about the historical metrics retrieved.
|
| HoursOfOperationSummary |
Contains summary information about hours of operation for a contact center.
|
| ListContactFlowsRequest |
|
| ListContactFlowsResponse |
|
| ListHoursOfOperationsRequest |
|
| ListHoursOfOperationsResponse |
|
| ListPhoneNumbersRequest |
|
| ListPhoneNumbersResponse |
|
| ListPromptsRequest |
|
| ListPromptsResponse |
|
| ListQueuesRequest |
|
| ListQueuesResponse |
|
| ListRoutingProfileQueuesRequest |
|
| ListRoutingProfileQueuesResponse |
|
| ListRoutingProfilesRequest |
|
| ListRoutingProfilesResponse |
|
| ListSecurityProfilesRequest |
|
| ListSecurityProfilesResponse |
|
| ListTagsForResourceRequest |
|
| ListTagsForResourceResponse |
|
| ListUserHierarchyGroupsRequest |
|
| ListUserHierarchyGroupsResponse |
|
| ListUsersRequest |
|
| ListUsersResponse |
|
| MediaConcurrency |
Contains information about which channels are supported, and how many contacts an agent can have on a channel
simultaneously.
|
| ParticipantDetails |
The customer's details.
|
| PhoneNumberSummary |
Contains summary information about a phone number for a contact center.
|
| ProblemDetail |
Information about a problem detail.
|
| PromptSummary |
Contains information about the prompt.
|
| QueueReference |
Contains information about a queue resource for which metrics are returned.
|
| QueueSummary |
Contains summary information about a queue.
|
| ResumeContactRecordingRequest |
|
| ResumeContactRecordingResponse |
|
| RoutingProfile |
Contains information about a routing profile.
|
| RoutingProfileQueueConfig |
Contains information about the queue and channel for which priority and delay can be set.
|
| RoutingProfileQueueConfigSummary |
Contains summary information about a routing profile queue.
|
| RoutingProfileQueueReference |
Contains the channel and queue identifier for a routing profile.
|
| RoutingProfileSummary |
Contains summary information about a routing profile.
|
| SecurityProfileSummary |
Contains information about a security profile.
|
| StartChatContactRequest |
|
| StartChatContactResponse |
|
| StartContactRecordingRequest |
|
| StartContactRecordingResponse |
|
| StartOutboundVoiceContactRequest |
|
| StartOutboundVoiceContactResponse |
|
| StopContactRecordingRequest |
|
| StopContactRecordingResponse |
|
| StopContactRequest |
|
| StopContactResponse |
|
| SuspendContactRecordingRequest |
|
| SuspendContactRecordingResponse |
|
| TagResourceRequest |
|
| TagResourceResponse |
|
| Threshold |
Contains information about the threshold for service level metrics.
|
| UntagResourceRequest |
|
| UntagResourceResponse |
|
| UpdateContactAttributesRequest |
|
| UpdateContactAttributesResponse |
|
| UpdateContactFlowContentRequest |
|
| UpdateContactFlowContentResponse |
|
| UpdateContactFlowNameRequest |
|
| UpdateContactFlowNameResponse |
|
| UpdateRoutingProfileConcurrencyRequest |
|
| UpdateRoutingProfileConcurrencyResponse |
|
| UpdateRoutingProfileDefaultOutboundQueueRequest |
|
| UpdateRoutingProfileDefaultOutboundQueueResponse |
|
| UpdateRoutingProfileNameRequest |
|
| UpdateRoutingProfileNameResponse |
|
| UpdateRoutingProfileQueuesRequest |
|
| UpdateRoutingProfileQueuesResponse |
|
| UpdateUserHierarchyRequest |
|
| UpdateUserHierarchyResponse |
|
| UpdateUserIdentityInfoRequest |
|
| UpdateUserIdentityInfoResponse |
|
| UpdateUserPhoneConfigRequest |
|
| UpdateUserPhoneConfigResponse |
|
| UpdateUserRoutingProfileRequest |
|
| UpdateUserRoutingProfileResponse |
|
| UpdateUserSecurityProfilesRequest |
|
| UpdateUserSecurityProfilesResponse |
|
| User |
Contains information about a user account for a Amazon Connect instance.
|
| UserIdentityInfo |
Contains information about the identity of a user.
|
| UserPhoneConfig |
Contains information about the phone configuration settings for a user.
|
| UserSummary |
Contains summary information about a user.
|
| VoiceRecordingConfiguration |
Contains information about the recording configuration settings.
|