Interface EvaluationMetadata.Builder

  • Method Details

    • contactId

      EvaluationMetadata.Builder contactId(String contactId)

      The identifier of the contact in this instance of Amazon Connect.

      Parameters:
      contactId - The identifier of the contact in this instance of Amazon Connect.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • evaluatorArn

      EvaluationMetadata.Builder evaluatorArn(String evaluatorArn)

      The Amazon Resource Name (ARN) of the user who last updated the evaluation.

      Parameters:
      evaluatorArn - The Amazon Resource Name (ARN) of the user who last updated the evaluation.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • contactAgentId

      EvaluationMetadata.Builder contactAgentId(String contactAgentId)

      The identifier of the agent who performed the contact.

      Parameters:
      contactAgentId - The identifier of the agent who performed the contact.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • score

      The overall score of the contact evaluation.

      Parameters:
      score - The overall score of the contact evaluation.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • score

      The overall score of the contact evaluation.

      This is a convenience method that creates an instance of the EvaluationScore.Builder avoiding the need to create one manually via EvaluationScore.builder().

      When the Consumer completes, SdkBuilder.build() is called immediately and its result is passed to score(EvaluationScore).

      Parameters:
      score - a consumer that will call methods on EvaluationScore.Builder
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also: