Class StartTaskContactRequest

All Implemented Interfaces:
SdkPojo, ToCopyableBuilder<StartTaskContactRequest.Builder,StartTaskContactRequest>

@Generated("software.amazon.awssdk:codegen") public final class StartTaskContactRequest extends ConnectRequest implements ToCopyableBuilder<StartTaskContactRequest.Builder,StartTaskContactRequest>
  • Method Details

    • instanceId

      public final String instanceId()

      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

      Returns:
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
    • previousContactId

      public final String previousContactId()

      The identifier of the previous chat, voice, or task contact. Any updates to user-defined attributes to task contacts linked using the same PreviousContactID will affect every contact in the chain. There can be a maximum of 12 linked task contacts in a chain.

      Returns:
      The identifier of the previous chat, voice, or task contact. Any updates to user-defined attributes to task contacts linked using the same PreviousContactID will affect every contact in the chain. There can be a maximum of 12 linked task contacts in a chain.
    • contactFlowId

      public final String contactFlowId()

      The identifier of the flow for initiating the tasks. To see the ContactFlowId in the Amazon Connect admin website, on the navigation menu go to Routing, Contact Flows. Choose the flow. On the flow page, under the name of the flow, choose Show additional flow information. The ContactFlowId is the last part of the ARN, shown here in bold:

      arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/ 846ec553-a005-41c0-8341-xxxxxxxxxxxx

      Returns:
      The identifier of the flow for initiating the tasks. To see the ContactFlowId in the Amazon Connect admin website, on the navigation menu go to Routing, Contact Flows. Choose the flow. On the flow page, under the name of the flow, choose Show additional flow information. The ContactFlowId is the last part of the ARN, shown here in bold:

      arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/ 846ec553-a005-41c0-8341-xxxxxxxxxxxx

    • hasAttributes

      public final boolean hasAttributes()
      For responses, this returns true if the service returned a value for the Attributes property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
    • attributes

      public final Map<String,String> attributes()

      A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.

      There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only alphanumeric, dash, and underscore characters.

      Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

      This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasAttributes() method.

      Returns:
      A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.

      There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only alphanumeric, dash, and underscore characters.

    • name

      public final String name()

      The name of a task that is shown to an agent in the Contact Control Panel (CCP).

      Returns:
      The name of a task that is shown to an agent in the Contact Control Panel (CCP).
    • hasReferences

      public final boolean hasReferences()
      For responses, this returns true if the service returned a value for the References property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.
    • references

      public final Map<String,Reference> references()

      A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Tasks can have the following reference types at the time of creation: URL | NUMBER | STRING | DATE | EMAIL. ATTACHMENT is not a supported reference type during task creation.

      Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

      This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasReferences() method.

      Returns:
      A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Tasks can have the following reference types at the time of creation: URL | NUMBER | STRING | DATE | EMAIL. ATTACHMENT is not a supported reference type during task creation.
    • description

      public final String description()

      A description of the task that is shown to an agent in the Contact Control Panel (CCP).

      Returns:
      A description of the task that is shown to an agent in the Contact Control Panel (CCP).
    • clientToken

      public final String clientToken()

      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.

      Returns:
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
    • scheduledTime

      public final Instant scheduledTime()

      The timestamp, in Unix Epoch seconds format, at which to start running the inbound flow. The scheduled time cannot be in the past. It must be within up to 6 days in future.

      Returns:
      The timestamp, in Unix Epoch seconds format, at which to start running the inbound flow. The scheduled time cannot be in the past. It must be within up to 6 days in future.
    • taskTemplateId

      public final String taskTemplateId()

      A unique identifier for the task template. For more information about task templates, see Create task templates in the Amazon Connect Administrator Guide.

      Returns:
      A unique identifier for the task template. For more information about task templates, see Create task templates in the Amazon Connect Administrator Guide.
    • quickConnectId

      public final String quickConnectId()

      The identifier for the quick connect. Tasks that are created by using QuickConnectId will use the flow that is defined on agent or queue quick connect. For more information about quick connects, see Create quick connects.

      Returns:
      The identifier for the quick connect. Tasks that are created by using QuickConnectId will use the flow that is defined on agent or queue quick connect. For more information about quick connects, see Create quick connects.
    • relatedContactId

      public final String relatedContactId()

      The contactId that is related to this contact. Linking tasks together by using RelatedContactID copies over contact attributes from the related task contact to the new task contact. All updates to user-defined attributes in the new task contact are limited to the individual contact ID, unlike what happens when tasks are linked by using PreviousContactID. There are no limits to the number of contacts that can be linked by using RelatedContactId.

      Returns:
      The contactId that is related to this contact. Linking tasks together by using RelatedContactID copies over contact attributes from the related task contact to the new task contact. All updates to user-defined attributes in the new task contact are limited to the individual contact ID, unlike what happens when tasks are linked by using PreviousContactID. There are no limits to the number of contacts that can be linked by using RelatedContactId.
    • toBuilder

      public StartTaskContactRequest.Builder toBuilder()
      Description copied from interface: ToCopyableBuilder
      Take this object and create a builder that contains all of the current property values of this object.
      Specified by:
      toBuilder in interface ToCopyableBuilder<StartTaskContactRequest.Builder,StartTaskContactRequest>
      Specified by:
      toBuilder in class ConnectRequest
      Returns:
      a builder for type T
    • builder

      public static StartTaskContactRequest.Builder builder()
    • serializableBuilderClass

      public static Class<? extends StartTaskContactRequest.Builder> serializableBuilderClass()
    • hashCode

      public final int hashCode()
      Overrides:
      hashCode in class AwsRequest
    • equals

      public final boolean equals(Object obj)
      Overrides:
      equals in class AwsRequest
    • equalsBySdkFields

      public final boolean equalsBySdkFields(Object obj)
      Description copied from interface: SdkPojo
      Indicates whether some other object is "equal to" this one by SDK fields. An SDK field is a modeled, non-inherited field in an SdkPojo class, and is generated based on a service model.

      If an SdkPojo class does not have any inherited fields, equalsBySdkFields and equals are essentially the same.

      Specified by:
      equalsBySdkFields in interface SdkPojo
      Parameters:
      obj - the object to be compared with
      Returns:
      true if the other object equals to this object by sdk fields, false otherwise.
    • toString

      public final String toString()
      Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value.
      Overrides:
      toString in class Object
    • getValueForField

      public final <T> Optional<T> getValueForField(String fieldName, Class<T> clazz)
      Description copied from class: SdkRequest
      Used to retrieve the value of a field from any class that extends SdkRequest. The field name specified should match the member name from the corresponding service-2.json model specified in the codegen-resources folder for a given service. The class specifies what class to cast the returned value to. If the returned value is also a modeled class, the SdkRequest.getValueForField(String, Class) method will again be available.
      Overrides:
      getValueForField in class SdkRequest
      Parameters:
      fieldName - The name of the member to be retrieved.
      clazz - The class to cast the returned object to.
      Returns:
      Optional containing the casted return value
    • sdkFields

      public final List<SdkField<?>> sdkFields()
      Specified by:
      sdkFields in interface SdkPojo
      Returns:
      List of SdkField in this POJO. May be empty list but should never be null.