StartChatContactRequest
Types
Properties
A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in flows just like any other contact attributes.
The total duration of the newly started chat session. If not specified, the chat session duration defaults to 25 hour. The minimum configurable time is 60 minutes. The maximum configurable time is 10,080 minutes (7 days).
A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.
The identifier of the flow for initiating the chat. To see the ContactFlowId in the Amazon Connect admin website, on the navigation menu go to Routing, Contact Flows. Choose the flow. On the flow page, under the name of the flow, choose Show additional flow information. The ContactFlowId is the last part of the ARN, shown here in bold:
The initial message to be sent to the newly created chat.
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
Information identifying the participant.
Enable persistent chats. For more information about enabling persistent chat, and for example use cases and how to configure for them, see Enable persistent chat.
The unique identifier for an Amazon Connect contact. This identifier is related to the chat starting.
A set of system defined key-value pairs stored on individual contact segments using an attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in flows.
The supported chat message content types. Supported types are text/plain, text/markdown, application/json, application/vnd.amazonaws.connect.message.interactive, and application/vnd.amazonaws.connect.message.interactive.response.