connect/aws.sdk.kotlin.services.connect.model/RoutingProfile/Builder

Builder

Properties

var agentAvailabilityTimer: AgentAvailabilityTimer?

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.

defaultOutboundQueueId

var defaultOutboundQueueId: String?

The identifier of the default outbound queue for this routing profile.

description

var description: String?

The description of the routing profile.

instanceId

var instanceId: String?

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

isDefault

var isDefault: Boolean

Whether this a default routing profile.

lastModifiedRegion

var lastModifiedRegion: String?

The Amazon Web Services Region where this resource was last modified.

lastModifiedTime

var lastModifiedTime: Instant?

The timestamp when this resource was last modified.

mediaConcurrencies

var mediaConcurrencies: List<MediaConcurrency>?

The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

name

var name: String?

The name of the routing profile.

numberOfAssociatedQueues

var numberOfAssociatedQueues: Long?

The number of associated queues in routing profile.

numberOfAssociatedUsers

var numberOfAssociatedUsers: Long?

The number of associated users in routing profile.

routingProfileArn

var routingProfileArn: String?

The Amazon Resource Name (ARN) of the routing profile.

routingProfileId

var routingProfileId: String?

The identifier of the routing profile.