Interface EvaluationSearchMetadata.Builder

All Superinterfaces:
Buildable, CopyableBuilder<EvaluationSearchMetadata.Builder,EvaluationSearchMetadata>, SdkBuilder<EvaluationSearchMetadata.Builder,EvaluationSearchMetadata>, SdkPojo
Enclosing class:
EvaluationSearchMetadata
@Mutable @NotThreadSafe public static interface EvaluationSearchMetadata.Builder extends SdkPojo, CopyableBuilder<EvaluationSearchMetadata.Builder,EvaluationSearchMetadata>

  • Method Details

    • contactId

      EvaluationSearchMetadata.Builder contactId(String contactId)

      The identifier of the contact in this instance of Amazon Connect.

      Parameters:
      contactId - The identifier of the contact in this instance of Amazon Connect.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • evaluatorArn

      EvaluationSearchMetadata.Builder evaluatorArn(String evaluatorArn)

      The Amazon Resource Name (ARN) of the person who evaluated the contact.

      Parameters:
      evaluatorArn - The Amazon Resource Name (ARN) of the person who evaluated the contact.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • contactAgentId

      EvaluationSearchMetadata.Builder contactAgentId(String contactAgentId)

      The unique ID of the agent who handled the contact.

      Parameters:
      contactAgentId - The unique ID of the agent who handled the contact.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • calibrationSessionId

      EvaluationSearchMetadata.Builder calibrationSessionId(String calibrationSessionId)

      The calibration session ID that this evaluation belongs to.

      Parameters:
      calibrationSessionId - The calibration session ID that this evaluation belongs to.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • scorePercentage

      EvaluationSearchMetadata.Builder scorePercentage(Double scorePercentage)

      The total evaluation score expressed as a percentage.

      Parameters:
      scorePercentage - The total evaluation score expressed as a percentage.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • scoreAutomaticFail

      EvaluationSearchMetadata.Builder scoreAutomaticFail(Boolean scoreAutomaticFail)

      The flag that marks the item as automatic fail. If the item or a child item gets an automatic fail answer, this flag is true.

      Parameters:
      scoreAutomaticFail - The flag that marks the item as automatic fail. If the item or a child item gets an automatic fail answer, this flag is true.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • scoreNotApplicable

      EvaluationSearchMetadata.Builder scoreNotApplicable(Boolean scoreNotApplicable)

      The flag to mark the item as not applicable for scoring.

      Parameters:
      scoreNotApplicable - The flag to mark the item as not applicable for scoring.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • autoEvaluationEnabled

      EvaluationSearchMetadata.Builder autoEvaluationEnabled(Boolean autoEvaluationEnabled)

      Whether auto-evaluation is enabled.

      Parameters:
      autoEvaluationEnabled - Whether auto-evaluation is enabled.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • autoEvaluationStatus

      EvaluationSearchMetadata.Builder autoEvaluationStatus(String autoEvaluationStatus)

      The status of the contact auto evaluation.

      Parameters:
      autoEvaluationStatus - The status of the contact auto evaluation.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:

    • autoEvaluationStatus

      EvaluationSearchMetadata.Builder autoEvaluationStatus(AutoEvaluationStatus autoEvaluationStatus)

      The status of the contact auto evaluation.

      Parameters:
      autoEvaluationStatus - The status of the contact auto evaluation.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:

    • acknowledgedTime

      EvaluationSearchMetadata.Builder acknowledgedTime(Instant acknowledgedTime)

      When the evaluation was acknowledged by the agent.

      Parameters:
      acknowledgedTime - When the evaluation was acknowledged by the agent.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • acknowledgedBy

      EvaluationSearchMetadata.Builder acknowledgedBy(String acknowledgedBy)

      The agent who acknowledged the evaluation.

      Parameters:
      acknowledgedBy - The agent who acknowledged the evaluation.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • acknowledgerComment

      EvaluationSearchMetadata.Builder acknowledgerComment(String acknowledgerComment)

      The comment from the agent when they acknowledged the evaluation.

      Parameters:
      acknowledgerComment - The comment from the agent when they acknowledged the evaluation.
      Returns:
      Returns a reference to this object so that method calls can be chained together.