Interface EvaluationSearchMetadata.Builder

  • Method Details

    • contactId

      The identifier of the contact in this instance of Amazon Connect.

      Parameters:
      contactId - The identifier of the contact in this instance of Amazon Connect.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • evaluatorArn

      EvaluationSearchMetadata.Builder evaluatorArn(String evaluatorArn)

      The Amazon Resource Name (ARN) of the person who evaluated the contact.

      Parameters:
      evaluatorArn - The Amazon Resource Name (ARN) of the person who evaluated the contact.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • contactAgentId

      EvaluationSearchMetadata.Builder contactAgentId(String contactAgentId)

      The unique ID of the agent who handled the contact.

      Parameters:
      contactAgentId - The unique ID of the agent who handled the contact.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • calibrationSessionId

      EvaluationSearchMetadata.Builder calibrationSessionId(String calibrationSessionId)

      The calibration session ID that this evaluation belongs to.

      Parameters:
      calibrationSessionId - The calibration session ID that this evaluation belongs to.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • scorePercentage

      EvaluationSearchMetadata.Builder scorePercentage(Double scorePercentage)

      The total evaluation score expressed as a percentage.

      Parameters:
      scorePercentage - The total evaluation score expressed as a percentage.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • scoreAutomaticFail

      EvaluationSearchMetadata.Builder scoreAutomaticFail(Boolean scoreAutomaticFail)

      The flag that marks the item as automatic fail. If the item or a child item gets an automatic fail answer, this flag is true.

      Parameters:
      scoreAutomaticFail - The flag that marks the item as automatic fail. If the item or a child item gets an automatic fail answer, this flag is true.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • scoreNotApplicable

      EvaluationSearchMetadata.Builder scoreNotApplicable(Boolean scoreNotApplicable)

      The flag to mark the item as not applicable for scoring.

      Parameters:
      scoreNotApplicable - The flag to mark the item as not applicable for scoring.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • autoEvaluationEnabled

      EvaluationSearchMetadata.Builder autoEvaluationEnabled(Boolean autoEvaluationEnabled)

      Whether auto-evaluation is enabled.

      Parameters:
      autoEvaluationEnabled - Whether auto-evaluation is enabled.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • autoEvaluationStatus

      EvaluationSearchMetadata.Builder autoEvaluationStatus(String autoEvaluationStatus)

      The status of the contact auto evaluation.

      Parameters:
      autoEvaluationStatus - The status of the contact auto evaluation.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:
    • autoEvaluationStatus

      EvaluationSearchMetadata.Builder autoEvaluationStatus(AutoEvaluationStatus autoEvaluationStatus)

      The status of the contact auto evaluation.

      Parameters:
      autoEvaluationStatus - The status of the contact auto evaluation.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:
    • acknowledgedTime

      EvaluationSearchMetadata.Builder acknowledgedTime(Instant acknowledgedTime)

      When the evaluation was acknowledged by the agent.

      Parameters:
      acknowledgedTime - When the evaluation was acknowledged by the agent.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • acknowledgedBy

      EvaluationSearchMetadata.Builder acknowledgedBy(String acknowledgedBy)

      The agent who acknowledged the evaluation.

      Parameters:
      acknowledgedBy - The agent who acknowledged the evaluation.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • acknowledgerComment

      EvaluationSearchMetadata.Builder acknowledgerComment(String acknowledgerComment)

      The comment from the agent when they acknowledged the evaluation.

      Parameters:
      acknowledgerComment - The comment from the agent when they acknowledged the evaluation.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • samplingJobId

      EvaluationSearchMetadata.Builder samplingJobId(String samplingJobId)

      Identifier of the sampling job.

      Parameters:
      samplingJobId - Identifier of the sampling job.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • reviewId

      Identifier for the review.

      Parameters:
      reviewId - Identifier for the review.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • contactParticipantRole

      EvaluationSearchMetadata.Builder contactParticipantRole(String contactParticipantRole)

      Role of a contact participant in the evaluation.

      Parameters:
      contactParticipantRole - Role of a contact participant in the evaluation.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:
    • contactParticipantRole

      EvaluationSearchMetadata.Builder contactParticipantRole(ContactParticipantRole contactParticipantRole)

      Role of a contact participant in the evaluation.

      Parameters:
      contactParticipantRole - Role of a contact participant in the evaluation.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:
    • contactParticipantId

      EvaluationSearchMetadata.Builder contactParticipantId(String contactParticipantId)

      Identifier for a contact participant in the evaluation.

      Parameters:
      contactParticipantId - Identifier for a contact participant in the evaluation.
      Returns:
      Returns a reference to this object so that method calls can be chained together.