Interface ContactMetricValue.Builder

  • Method Details

    • number

      The numeric value of the metric result. For POSITION_IN_QUEUE, this represents the contact's current position in the queue (e.g., 3.00 means third in line). For ESTIMATED_WAIT_TIME, this represents the predicted wait time in seconds (e.g., 120.00 means approximately 2 minutes).

      Parameters:
      number - The numeric value of the metric result. For POSITION_IN_QUEUE, this represents the contact's current position in the queue (e.g., 3.00 means third in line). For ESTIMATED_WAIT_TIME, this represents the predicted wait time in seconds (e.g., 120.00 means approximately 2 minutes).
      Returns:
      Returns a reference to this object so that method calls can be chained together.