createSlackChannelConfiguration

Creates a Slack channel configuration for your Amazon Web Services account.

• You can add up to 5 Slack workspaces for your account.

• You can add up to 20 Slack channels for your account. A Slack channel can have up to 100 Amazon Web Services accounts. This means that only 100 accounts can add the same Slack channel to the Amazon Web Services Support App. We recommend that you only add the accounts that you need to manage support cases for your organization. This can reduce the notifications about case updates that you receive in the Slack channel.

We recommend that you choose a private Slack channel so that only members in that channel have read and write access to your support cases. Anyone in your Slack channel can create, update, or resolve support cases for your account. Users require an invitation to join private channels.