Builder

The category of problem for the support case. You also use the DescribeServices operation to get the category code for a service. Each Amazon Web Services service defines its own set of category codes.

The type of issue for the case. You can specify customer-service or technical. If you don't specify a value, the default is technical.

The language in which Amazon Web Services Support handles the case. Amazon Web Services Support currently supports Chinese (“zh”), English ("en"), Japanese ("ja") and Korean (“ko”). You must specify the ISO 639-1 code for the language parameter if you want support in that language.

The code for the Amazon Web Services service. You can use the DescribeServices operation to get the possible serviceCode values.