Builder

The ARN of the escalation plan or contacts involved in the engagement.

The secure content of the message that was sent to the contact. Use this field for engagements to VOICE and EMAIL.

The ARN of the engagement.

The ARN of the incident in which the engagement occurred.

The insecure content of the message that was sent to the contact. Use this field for engagements to SMS.

The insecure subject of the message that was sent to the contact. Use this field for engagements to SMS.

The user that started the engagement.

The time that the engagement started.

The time that the engagement ended.

The secure subject of the message that was sent to the contact. Use this field for engagements to VOICE and EMAIL.