ConnectParticipantClient
Amazon Connect is an easy-to-use omnichannel cloud contact center service that enables companies of any size to deliver superior customer service at a lower cost. Amazon Connect communications capabilities make it easy for companies to deliver personalized interactions across communication channels, including chat.
Use the Amazon Connect Participant Service to manage participants (for example, agents, customers, and managers listening in), and to send messages and events within a chat contact. The APIs in the service enable the following: sending chat messages, attachment sharing, managing a participant's connection state and message events, and retrieving chat transcripts.
Functions
Allows you to confirm that the attachment has been uploaded using the pre-signed URL provided in StartAttachmentUpload API. A conflict exception is thrown when an attachment with that identifier is already being uploaded.
Creates the participant's connection.
Retrieves the view for the specified view token.
Disconnects a participant.
Provides a pre-signed URL for download of a completed attachment. This is an asynchronous API for use with active contacts.
Retrieves a transcript of the session, including details about any attachments. For information about accessing past chat contact transcripts for a persistent chat, see Enable persistent chat.
The application/vnd.amazonaws.connect.event.connection.acknowledged
ContentType will no longer be supported starting December 31, 2024. This event has been migrated to the CreateParticipantConnection API using the ConnectParticipant
field.
Sends a message.
Provides a pre-signed Amazon S3 URL in response for uploading the file directly to S3.
Inherited functions
Allows you to confirm that the attachment has been uploaded using the pre-signed URL provided in StartAttachmentUpload API. A conflict exception is thrown when an attachment with that identifier is already being uploaded.
Creates the participant's connection.
Retrieves the view for the specified view token.
Disconnects a participant.
Provides a pre-signed URL for download of a completed attachment. This is an asynchronous API for use with active contacts.
Retrieves a transcript of the session, including details about any attachments. For information about accessing past chat contact transcripts for a persistent chat, see Enable persistent chat.
Paginate over GetTranscriptResponse results.
The application/vnd.amazonaws.connect.event.connection.acknowledged
ContentType will no longer be supported starting December 31, 2024. This event has been migrated to the CreateParticipantConnection API using the ConnectParticipant
field.
Sends a message.
Provides a pre-signed Amazon S3 URL in response for uploading the file directly to S3.
Create a copy of the client with one or more configuration values overridden. This method allows the caller to perform scoped config overrides for one or more client operations.