connectcontactlens/aws.sdk.kotlin.services.connectcontactlens/ConnectContactLensClient

ConnectContactLensClient

interface ConnectContactLensClient : SdkClient

Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts.

Contact Lens for Amazon Connect provides both real-time and post-call analytics of customer-agent conversations. For more information, see Analyze conversations using Contact Lens in the Amazon Connect Administrator Guide.

Properties

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abstract override val config: ConnectContactLensClient.Config

ConnectContactLensClient's configuration

Functions

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abstract suspend fun listRealtimeContactAnalysisSegments(input: ListRealtimeContactAnalysisSegmentsRequest): ListRealtimeContactAnalysisSegmentsResponse

Provides a list of analysis segments for a real-time analysis session.

Inherited functions

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expect abstract fun close()
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inline suspend fun ConnectContactLensClient.listRealtimeContactAnalysisSegments(crossinline block: ListRealtimeContactAnalysisSegmentsRequest.Builder.() -> Unit): ListRealtimeContactAnalysisSegmentsResponse

Provides a list of analysis segments for a real-time analysis session.

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fun ConnectContactLensClient.withConfig(block: ConnectContactLensClient.Config.Builder.() -> Unit): ConnectContactLensClient

Create a copy of the client with one or more configuration values overridden. This method allows the caller to perform scoped config overrides for one or more client operations.