connect/aws.sdk.kotlin.services.connect.model/UserData/Builder

Builder

class Builder

Properties

activeSlotsByChannel

var activeSlotsByChannel: Map<String, Int>?

A map of active slots by channel. The key is a channel name. The value is an integer: the number of active slots.

availableSlotsByChannel

var availableSlotsByChannel: Map<String, Int>?

A map of available slots by channel. The key is a channel name. The value is an integer: the available number of slots.

contacts

var contacts: List<AgentContactReference>?

A list of contact reference information.

hierarchyPath

var hierarchyPath: HierarchyPathReference?

Contains information about the levels of a hierarchy group assigned to a user.

maxSlotsByChannel

var maxSlotsByChannel: Map<String, Int>?

A map of maximum slots by channel. The key is a channel name. The value is an integer: the maximum number of slots. This is calculated from MediaConcurrency of the RoutingProfile assigned to the agent.

nextStatus

var nextStatus: String?

The Next status of the agent.

routingProfile

var routingProfile: RoutingProfileReference?

Information about the routing profile that is assigned to the user.

status

var status: AgentStatusReference?

The status of the agent that they manually set in their Contact Control Panel (CCP), or that the supervisor manually changes in the real-time metrics report.

user

var user: UserReference?

Information about the user for the data that is returned. It contains the resourceId and ARN of the user.

Functions

hierarchyPath

fun hierarchyPath(block: HierarchyPathReference.Builder.() -> Unit)

construct an aws.sdk.kotlin.services.connect.model.HierarchyPathReference inside the given block

routingProfile

fun routingProfile(block: RoutingProfileReference.Builder.() -> Unit)

construct an aws.sdk.kotlin.services.connect.model.RoutingProfileReference inside the given block

status

fun status(block: AgentStatusReference.Builder.() -> Unit)

construct an aws.sdk.kotlin.services.connect.model.AgentStatusReference inside the given block

user

fun user(block: UserReference.Builder.() -> Unit)

construct an aws.sdk.kotlin.services.connect.model.UserReference inside the given block