connect/aws.sdk.kotlin.services.connect.model/UpdateContactRoutingDataRequest/Builder/queueTimeAdjustmentSeconds

queueTimeAdjustmentSeconds

var queueTimeAdjustmentSeconds: Int?

The number of seconds to add or subtract from the contact's routing age. Contacts are routed to agents on a first-come, first-serve basis. This means that changing their amount of time in queue compared to others also changes their position in queue.