CrossChannelBehavior

Defines the cross-channel routing behavior that allows an agent working on a contact in one channel to be offered a contact from a different channel.

Types

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class Builder
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object Companion

Properties

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Specifies the other channels that can be routed to an agent handling their current channel.

Functions

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open operator override fun equals(other: Any?): Boolean
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open override fun hashCode(): Int
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open override fun toString(): String