Package software.amazon.awssdk.services.connectparticipant
package software.amazon.awssdk.services.connectparticipant
Amazon Connect is an easy-to-use omnichannel cloud contact center service that enables companies of any size to deliver superior customer service at a lower cost. Amazon Connect communications capabilities make it easy for companies to deliver personalized interactions across communication channels, including chat.
Use the Amazon Connect Participant Service to manage participants (for example, agents, customers, and managers listening in), and to send messages and events within a chat contact. The APIs in the service enable the following: sending chat messages, attachment sharing, managing a participant's connection state and message events, and retrieving chat transcripts.
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ClassDescriptionService client for accessing Amazon Connect Participant asynchronously.A builder for creating an instance of
ConnectParticipantAsyncClient.This includes configuration specific to Amazon Connect Participant that is supported by bothConnectParticipantClientBuilderandConnectParticipantAsyncClientBuilder.Service client for accessing Amazon Connect Participant.A builder for creating an instance ofConnectParticipantClient.Class to expose the service client settings to the user.A builder for creating aConnectParticipantServiceClientConfiguration