Interface UserPhoneConfig.Builder

  • Method Details

    • phoneType

      UserPhoneConfig.Builder phoneType(String phoneType)

      The phone type.

      Parameters:
      phoneType - The phone type.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:
    • phoneType

      UserPhoneConfig.Builder phoneType(PhoneType phoneType)

      The phone type.

      Parameters:
      phoneType - The phone type.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:
    • autoAccept

      UserPhoneConfig.Builder autoAccept(Boolean autoAccept)

      The Auto accept setting.

      Parameters:
      autoAccept - The Auto accept setting.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • afterContactWorkTimeLimit

      UserPhoneConfig.Builder afterContactWorkTimeLimit(Integer afterContactWorkTimeLimit)

      The After Call Work (ACW) timeout setting, in seconds. This parameter has a minimum value of 0 and a maximum value of 2,000,000 seconds (24 days). Enter 0 if you don't want to allocate a specific amount of ACW time. It essentially means an indefinite amount of time. When the conversation ends, ACW starts; the agent must choose Close contact to end ACW.

      When returned by a SearchUsers call, AfterContactWorkTimeLimit is returned in milliseconds.

      Parameters:
      afterContactWorkTimeLimit - The After Call Work (ACW) timeout setting, in seconds. This parameter has a minimum value of 0 and a maximum value of 2,000,000 seconds (24 days). Enter 0 if you don't want to allocate a specific amount of ACW time. It essentially means an indefinite amount of time. When the conversation ends, ACW starts; the agent must choose Close contact to end ACW.

      When returned by a SearchUsers call, AfterContactWorkTimeLimit is returned in milliseconds.

      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • deskPhoneNumber

      UserPhoneConfig.Builder deskPhoneNumber(String deskPhoneNumber)

      The phone number for the user's desk phone.

      Parameters:
      deskPhoneNumber - The phone number for the user's desk phone.
      Returns:
      Returns a reference to this object so that method calls can be chained together.