Interface UpdateContactRoutingDataRequest.Builder

All Superinterfaces:
AwsRequest.Builder, Buildable, ConnectRequest.Builder, CopyableBuilder<UpdateContactRoutingDataRequest.Builder,UpdateContactRoutingDataRequest>, SdkBuilder<UpdateContactRoutingDataRequest.Builder,UpdateContactRoutingDataRequest>, SdkPojo, SdkRequest.Builder
Enclosing class:
UpdateContactRoutingDataRequest
public static interface UpdateContactRoutingDataRequest.Builder extends ConnectRequest.Builder, SdkPojo, CopyableBuilder<UpdateContactRoutingDataRequest.Builder,UpdateContactRoutingDataRequest>

  • Method Details

    • instanceId

      UpdateContactRoutingDataRequest.Builder instanceId(String instanceId)

      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

      Parameters:
      instanceId - The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • contactId

      UpdateContactRoutingDataRequest.Builder contactId(String contactId)

      The identifier of the contact in this instance of Amazon Connect.

      Parameters:
      contactId - The identifier of the contact in this instance of Amazon Connect.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • queueTimeAdjustmentSeconds

      UpdateContactRoutingDataRequest.Builder queueTimeAdjustmentSeconds(Integer queueTimeAdjustmentSeconds)

      The number of seconds to add or subtract from the contact's routing age. Contacts are routed to agents on a first-come, first-serve basis. This means that changing their amount of time in queue compared to others also changes their position in queue.

      Parameters:
      queueTimeAdjustmentSeconds - The number of seconds to add or subtract from the contact's routing age. Contacts are routed to agents on a first-come, first-serve basis. This means that changing their amount of time in queue compared to others also changes their position in queue.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • queuePriority

      UpdateContactRoutingDataRequest.Builder queuePriority(Long queuePriority)

      Priority of the contact in the queue. The default priority for new contacts is 5. You can raise the priority of a contact compared to other contacts in the queue by assigning them a higher priority, such as 1 or 2.

      Parameters:
      queuePriority - Priority of the contact in the queue. The default priority for new contacts is 5. You can raise the priority of a contact compared to other contacts in the queue by assigning them a higher priority, such as 1 or 2.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • routingCriteria

      UpdateContactRoutingDataRequest.Builder routingCriteria(RoutingCriteriaInput routingCriteria)

      Updates the routing criteria on the contact. These properties can be used to change how a
 contact is routed within the queue.

      Parameters:
      routingCriteria - Updates the routing criteria on the contact. These properties can be used to change how a
 contact is routed within the queue.
      Returns:
      Returns a reference to this object so that method calls can be chained together.

    • routingCriteria

      default UpdateContactRoutingDataRequest.Builder routingCriteria(Consumer<RoutingCriteriaInput.Builder> routingCriteria)

      Updates the routing criteria on the contact. These properties can be used to change how a
 contact is routed within the queue.

      This is a convenience method that creates an instance of the RoutingCriteriaInput.Builder avoiding the need to create one manually via RoutingCriteriaInput.builder().

      When the Consumer completes, SdkBuilder.build() is called immediately and its result is passed to routingCriteria(RoutingCriteriaInput).

      Parameters:
      routingCriteria - a consumer that will call methods on RoutingCriteriaInput.Builder
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:

    • overrideConfiguration

      UpdateContactRoutingDataRequest.Builder overrideConfiguration(AwsRequestOverrideConfiguration overrideConfiguration)
      Description copied from interface: AwsRequest.Builder
      Add an optional request override configuration.
      Specified by:
      overrideConfiguration in interface AwsRequest.Builder
      Parameters:
      overrideConfiguration - The override configuration.
      Returns:
      This object for method chaining.

    • overrideConfiguration

      UpdateContactRoutingDataRequest.Builder overrideConfiguration(Consumer<AwsRequestOverrideConfiguration.Builder> builderConsumer)
      Description copied from interface: AwsRequest.Builder
      Add an optional request override configuration.
      Specified by:
      overrideConfiguration in interface AwsRequest.Builder
      Parameters:
      builderConsumer - A Consumer to which an empty AwsRequestOverrideConfiguration.Builder will be given.
      Returns:
      This object for method chaining.