Interface RoutingProfileQueueConfigSummary.Builder

  • Method Details

    • queueId

      The identifier for the queue.

      Parameters:
      queueId - The identifier for the queue.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • queueArn

      The Amazon Resource Name (ARN) of the queue.

      Parameters:
      queueArn - The Amazon Resource Name (ARN) of the queue.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • queueName

      The name of the queue.

      Parameters:
      queueName - The name of the queue.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • priority

      The order in which contacts are to be handled for the queue. For more information, see Queues: priority and delay.

      Parameters:
      priority - The order in which contacts are to be handled for the queue. For more information, see Queues: priority and delay.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • delay

      The delay, in seconds, that a contact should be in the queue before they are routed to an available agent. For more information, see Queues: priority and delay in the Amazon Connect Administrator Guide.

      Parameters:
      delay - The delay, in seconds, that a contact should be in the queue before they are routed to an available agent. For more information, see Queues: priority and delay in the Amazon Connect Administrator Guide.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
    • channel

      The channels this queue supports.

      Parameters:
      channel - The channels this queue supports.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also:
    • channel

      The channels this queue supports.

      Parameters:
      channel - The channels this queue supports.
      Returns:
      Returns a reference to this object so that method calls can be chained together.
      See Also: