Package software.amazon.awssdk.services.connect.model

Class StartOutboundVoiceContactRequest

java.lang.Object
software.amazon.awssdk.core.SdkRequest
software.amazon.awssdk.awscore.AwsRequest
software.amazon.awssdk.services.connect.model.ConnectRequest
software.amazon.awssdk.services.connect.model.StartOutboundVoiceContactRequest
All Implemented Interfaces:
SdkPojo, ToCopyableBuilder<StartOutboundVoiceContactRequest.Builder,StartOutboundVoiceContactRequest>
@Generated("software.amazon.awssdk:codegen") public final class StartOutboundVoiceContactRequest extends ConnectRequest implements ToCopyableBuilder<StartOutboundVoiceContactRequest.Builder,StartOutboundVoiceContactRequest>

  • Method Details

    • name

      public final String name()

      The name of a voice contact that is shown to an agent in the Contact Control Panel (CCP).

      Returns:
      The name of a voice contact that is shown to an agent in the Contact Control Panel (CCP).

    • description

      public final String description()

      A description of the voice contact that is shown to an agent in the Contact Control Panel (CCP).

      Returns:
      A description of the voice contact that is shown to an agent in the Contact Control Panel (CCP).

    • hasReferences

      public final boolean hasReferences()
      For responses, this returns true if the service returned a value for the References property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.

    • references

      public final Map<String,Reference> references()

      A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Contacts can have the following reference types at the time of creation: URL | NUMBER | STRING | DATE | EMAIL. ATTACHMENT is not a supported reference type during voice contact creation.

      Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

      This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasReferences() method.

      Returns:
      A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Contacts can have the following reference types at the time of creation: URL | NUMBER | STRING | DATE | EMAIL. ATTACHMENT is not a supported reference type during voice contact creation.

    • relatedContactId

      public final String relatedContactId()

      The contactId that is related to this contact. Linking voice, task, or chat by using RelatedContactID copies over contact attributes from the related contact to the new contact. All updates to user-defined attributes in the new contact are limited to the individual contact ID. There are no limits to the number of contacts that can be linked by using RelatedContactId.

      Returns:
      The contactId that is related to this contact. Linking voice, task, or chat by using RelatedContactID copies over contact attributes from the related contact to the new contact. All updates to user-defined attributes in the new contact are limited to the individual contact ID. There are no limits to the number of contacts that can be linked by using RelatedContactId.

    • destinationPhoneNumber

      public final String destinationPhoneNumber()

      The phone number of the customer, in E.164 format.

      Returns:
      The phone number of the customer, in E.164 format.

    • contactFlowId

      public final String contactFlowId()

      The identifier of the flow for the outbound call. To see the ContactFlowId in the Amazon Connect admin website, on the navigation menu go to Routing, Contact Flows. Choose the flow. On the flow page, under the name of the flow, choose Show additional flow information. The ContactFlowId is the last part of the ARN, shown here in bold:

      arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/ 846ec553-a005-41c0-8341-xxxxxxxxxxxx

      Returns:
      The identifier of the flow for the outbound call. To see the ContactFlowId in the Amazon Connect admin website, on the navigation menu go to Routing, Contact Flows. Choose the flow. On the flow page, under the name of the flow, choose Show additional flow information. The ContactFlowId is the last part of the ARN, shown here in bold:

      arn:aws:connect:us-west-2:xxxxxxxxxxxx:instance/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx/contact-flow/ 846ec553-a005-41c0-8341-xxxxxxxxxxxx

    • instanceId

      public final String instanceId()

      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

      Returns:
      The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

    • clientToken

      public final String clientToken()

      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs. The token is valid for 7 days after creation. If a contact is already started, the contact ID is returned.

      Returns:
      A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs. The token is valid for 7 days after creation. If a contact is already started, the contact ID is returned.

    • sourcePhoneNumber

      public final String sourcePhoneNumber()

      The phone number associated with the Amazon Connect instance, in E.164 format. If you do not specify a source phone number, you must specify a queue.

      Returns:
      The phone number associated with the Amazon Connect instance, in E.164 format. If you do not specify a source phone number, you must specify a queue.

    • queueId

      public final String queueId()

      The queue for the call. If you specify a queue, the phone displayed for caller ID is the phone number specified in the queue. If you do not specify a queue, the queue defined in the flow is used. If you do not specify a queue, you must specify a source phone number.

      Returns:
      The queue for the call. If you specify a queue, the phone displayed for caller ID is the phone number specified in the queue. If you do not specify a queue, the queue defined in the flow is used. If you do not specify a queue, you must specify a source phone number.

    • hasAttributes

      public final boolean hasAttributes()
      For responses, this returns true if the service returned a value for the Attributes property. This DOES NOT check that the value is non-empty (for which, you should check the isEmpty() method on the property). This is useful because the SDK will never return a null collection or map, but you may need to differentiate between the service returning nothing (or null) and the service returning an empty collection or map. For requests, this returns true if a value for the property was specified in the request builder, and false if a value was not specified.

    • attributes

      public final Map<String,String> attributes()

      A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.

      There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only alphanumeric, dash, and underscore characters.

      Attempts to modify the collection returned by this method will result in an UnsupportedOperationException.

      This method will never return null. If you would like to know whether the service returned this field (so that you can differentiate between null and empty), you can use the hasAttributes() method.

      Returns:
      A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.

      There can be up to 32,768 UTF-8 bytes across all key-value pairs per contact. Attribute keys can include only alphanumeric, dash, and underscore characters.

    • answerMachineDetectionConfig

      public final AnswerMachineDetectionConfig answerMachineDetectionConfig()

      Configuration of the answering machine detection for this outbound call.

      Returns:
      Configuration of the answering machine detection for this outbound call.

    • campaignId

      public final String campaignId()

      The campaign identifier of the outbound communication.

      Returns:
      The campaign identifier of the outbound communication.

    • trafficType

      public final TrafficType trafficType()

      Denotes the class of traffic. Calls with different traffic types are handled differently by Amazon Connect. The default value is GENERAL. Use CAMPAIGN if EnableAnswerMachineDetection is set to true. For all other cases, use GENERAL.

      If the service returns an enum value that is not available in the current SDK version, trafficType will return TrafficType.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available from trafficTypeAsString().

      Returns:
      Denotes the class of traffic. Calls with different traffic types are handled differently by Amazon Connect. The default value is GENERAL. Use CAMPAIGN if EnableAnswerMachineDetection is set to true. For all other cases, use GENERAL.
      See Also:

    • trafficTypeAsString

      public final String trafficTypeAsString()

      Denotes the class of traffic. Calls with different traffic types are handled differently by Amazon Connect. The default value is GENERAL. Use CAMPAIGN if EnableAnswerMachineDetection is set to true. For all other cases, use GENERAL.

      If the service returns an enum value that is not available in the current SDK version, trafficType will return TrafficType.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available from trafficTypeAsString().

      Returns:
      Denotes the class of traffic. Calls with different traffic types are handled differently by Amazon Connect. The default value is GENERAL. Use CAMPAIGN if EnableAnswerMachineDetection is set to true. For all other cases, use GENERAL.
      See Also:

    • toBuilder

      public StartOutboundVoiceContactRequest.Builder toBuilder()
      Description copied from interface: ToCopyableBuilder
      Take this object and create a builder that contains all of the current property values of this object.
      Specified by:
      toBuilder in interface ToCopyableBuilder<StartOutboundVoiceContactRequest.Builder,StartOutboundVoiceContactRequest>
      Specified by:
      toBuilder in class ConnectRequest
      Returns:
      a builder for type T

    • builder

      public static StartOutboundVoiceContactRequest.Builder builder()

    • serializableBuilderClass

      public static Class<? extends StartOutboundVoiceContactRequest.Builder> serializableBuilderClass()

    • hashCode

      public final int hashCode()
      Overrides:
      hashCode in class AwsRequest

    • equals

      public final boolean equals(Object obj)
      Overrides:
      equals in class AwsRequest

    • equalsBySdkFields

      public final boolean equalsBySdkFields(Object obj)
      Description copied from interface: SdkPojo
      Indicates whether some other object is "equal to" this one by SDK fields. An SDK field is a modeled, non-inherited field in an SdkPojo class, and is generated based on a service model.

      If an SdkPojo class does not have any inherited fields, equalsBySdkFields and equals are essentially the same.

      Specified by:
      equalsBySdkFields in interface SdkPojo
      Parameters:
      obj - the object to be compared with
      Returns:
      true if the other object equals to this object by sdk fields, false otherwise.

    • toString

      public final String toString()
      Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value.
      Overrides:
      toString in class Object

    • getValueForField

      public final <T> Optional<T> getValueForField(String fieldName, Class<T> clazz)
      Description copied from class: SdkRequest
      Used to retrieve the value of a field from any class that extends SdkRequest. The field name specified should match the member name from the corresponding service-2.json model specified in the codegen-resources folder for a given service. The class specifies what class to cast the returned value to. If the returned value is also a modeled class, the SdkRequest.getValueForField(String, Class) method will again be available.
      Overrides:
      getValueForField in class SdkRequest
      Parameters:
      fieldName - The name of the member to be retrieved.
      clazz - The class to cast the returned object to.
      Returns:
      Optional containing the casted return value

    • sdkFields

      public final List<SdkField<?>> sdkFields()
      Specified by:
      sdkFields in interface SdkPojo
      Returns:
      List of SdkField in this POJO. May be empty list but should never be null.