Package software.amazon.awssdk.services.connect.model

Class AgentContactReference

java.lang.Object
software.amazon.awssdk.services.connect.model.AgentContactReference
All Implemented Interfaces:
Serializable, SdkPojo, ToCopyableBuilder<AgentContactReference.Builder,AgentContactReference>
@Generated("software.amazon.awssdk:codegen") public final class AgentContactReference extends Object implements SdkPojo, Serializable, ToCopyableBuilder<AgentContactReference.Builder,AgentContactReference>

Information about the contact associated to the user.

See Also:

  • Method Details

    • contactId

      public final String contactId()

      The identifier of the contact in this instance of Amazon Connect.

      Returns:
      The identifier of the contact in this instance of Amazon Connect.

    • channel

      public final Channel channel()

      The channel of the contact.

      If the service returns an enum value that is not available in the current SDK version, channel will return Channel.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available from channelAsString().

      Returns:
      The channel of the contact.
      See Also:

    • channelAsString

      public final String channelAsString()

      The channel of the contact.

      If the service returns an enum value that is not available in the current SDK version, channel will return Channel.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available from channelAsString().

      Returns:
      The channel of the contact.
      See Also:

    • initiationMethod

      public final ContactInitiationMethod initiationMethod()

      How the contact was initiated.

      If the service returns an enum value that is not available in the current SDK version, initiationMethod will return ContactInitiationMethod.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available from initiationMethodAsString().

      Returns:
      How the contact was initiated.
      See Also:

    • initiationMethodAsString

      public final String initiationMethodAsString()

      How the contact was initiated.

      If the service returns an enum value that is not available in the current SDK version, initiationMethod will return ContactInitiationMethod.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available from initiationMethodAsString().

      Returns:
      How the contact was initiated.
      See Also:

    • agentContactState

      public final ContactState agentContactState()

      The state of the contact.

      If the service returns an enum value that is not available in the current SDK version, agentContactState will return ContactState.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available from agentContactStateAsString().

      Returns:
      The state of the contact.
      See Also:

    • agentContactStateAsString

      public final String agentContactStateAsString()

      The state of the contact.

      If the service returns an enum value that is not available in the current SDK version, agentContactState will return ContactState.UNKNOWN_TO_SDK_VERSION. The raw value returned by the service is available from agentContactStateAsString().

      Returns:
      The state of the contact.
      See Also:

    • stateStartTimestamp

      public final Instant stateStartTimestamp()

      The epoch timestamp when the contact state started.

      Returns:
      The epoch timestamp when the contact state started.

    • connectedToAgentTimestamp

      public final Instant connectedToAgentTimestamp()

      The time at which the contact was connected to an agent.

      Returns:
      The time at which the contact was connected to an agent.

    • queue

      public final QueueReference queue()
      Returns the value of the Queue property for this object.
      Returns:
      The value of the Queue property for this object.

    • toBuilder

      public AgentContactReference.Builder toBuilder()
      Description copied from interface: ToCopyableBuilder
      Take this object and create a builder that contains all of the current property values of this object.
      Specified by:
      toBuilder in interface ToCopyableBuilder<AgentContactReference.Builder,AgentContactReference>
      Returns:
      a builder for type T

    • builder

      public static AgentContactReference.Builder builder()

    • serializableBuilderClass

      public static Class<? extends AgentContactReference.Builder> serializableBuilderClass()

    • hashCode

      public final int hashCode()
      Overrides:
      hashCode in class Object

    • equals

      public final boolean equals(Object obj)
      Overrides:
      equals in class Object

    • equalsBySdkFields

      public final boolean equalsBySdkFields(Object obj)
      Description copied from interface: SdkPojo
      Indicates whether some other object is "equal to" this one by SDK fields. An SDK field is a modeled, non-inherited field in an SdkPojo class, and is generated based on a service model.

      If an SdkPojo class does not have any inherited fields, equalsBySdkFields and equals are essentially the same.

      Specified by:
      equalsBySdkFields in interface SdkPojo
      Parameters:
      obj - the object to be compared with
      Returns:
      true if the other object equals to this object by sdk fields, false otherwise.

    • toString

      public final String toString()
      Returns a string representation of this object. This is useful for testing and debugging. Sensitive data will be redacted from this string using a placeholder value.
      Overrides:
      toString in class Object

    • getValueForField

      public final <T> Optional<T> getValueForField(String fieldName, Class<T> clazz)

    • sdkFields

      public final List<SdkField<?>> sdkFields()
      Specified by:
      sdkFields in interface SdkPojo
      Returns:
      List of SdkField in this POJO. May be empty list but should never be null.