| Class | Description |
|---|---|
| ConnectRequest | |
| ConnectResponse | |
| ConnectResponseMetadata | |
| CreateUserRequest | |
| CreateUserResponse | |
| Credentials |
The credentials to use for federation.
|
| CurrentMetric |
A
CurrentMetric object that contains the Name and Unit for the metric. |
| CurrentMetricData |
A
CurrentMetricData object. |
| CurrentMetricResult |
A
CurrentMetricResult object. |
| DeleteUserRequest | |
| DeleteUserResponse | |
| DescribeUserHierarchyGroupRequest | |
| DescribeUserHierarchyGroupResponse | |
| DescribeUserHierarchyStructureRequest | |
| DescribeUserHierarchyStructureResponse | |
| DescribeUserRequest | |
| DescribeUserResponse | |
| Dimensions |
A
Dimensions object that includes the Channel and Queue for the metric. |
| Filters |
The filter, either channel or queues, to apply to the metric results retrieved.
|
| GetCurrentMetricDataRequest | |
| GetCurrentMetricDataResponse | |
| GetFederationTokenRequest | |
| GetFederationTokenResponse | |
| GetMetricDataRequest | |
| GetMetricDataResponse | |
| HierarchyGroup |
A
HierarchyGroup object that contains information about a hierarchy group in your Amazon Connect
instance. |
| HierarchyGroupSummary |
A
HierarchyGroupSummary object that contains information about the hierarchy group, including ARN, Id,
and Name. |
| HierarchyLevel |
A
HierarchyLevel object that contains information about the levels in a hierarchy group, including ARN,
Id, and Name. |
| HierarchyPath |
A
HierarchyPath object that contains information about the levels of the hierarchy group. |
| HierarchyStructure |
A
HierarchyStructure object that contains information about the hierarchy group structure. |
| HistoricalMetric |
A
HistoricalMetric object that contains the Name, Unit, Statistic, and Threshold for the metric. |
| HistoricalMetricData |
A
HistoricalMetricData object than contains a Metric and a Value. |
| HistoricalMetricResult |
The metrics data returned from a
GetMetricData operation. |
| ListRoutingProfilesRequest | |
| ListRoutingProfilesResponse | |
| ListSecurityProfilesRequest | |
| ListSecurityProfilesResponse | |
| ListUserHierarchyGroupsRequest | |
| ListUserHierarchyGroupsResponse | |
| ListUsersRequest | |
| ListUsersResponse | |
| QueueReference |
A QueueReference object that contains the the QueueId and ARN for the queue resource for which metrics are returned.
|
| RoutingProfileSummary |
A
RoutingProfileSummary object that contains information about a routing profile, including ARN, Id, and
Name. |
| SecurityProfileSummary |
A
SecurityProfileSummary object that contains information about a security profile, including ARN, Id,
Name. |
| StartOutboundVoiceContactRequest | |
| StartOutboundVoiceContactResponse | |
| StopContactRequest | |
| StopContactResponse | |
| Threshold |
A
Threshold object that includes a comparison and ThresholdValue to compare to. |
| UpdateContactAttributesRequest | |
| UpdateContactAttributesResponse | |
| UpdateUserHierarchyRequest | |
| UpdateUserHierarchyResponse | |
| UpdateUserIdentityInfoRequest | |
| UpdateUserIdentityInfoResponse | |
| UpdateUserPhoneConfigRequest | |
| UpdateUserPhoneConfigResponse | |
| UpdateUserRoutingProfileRequest | |
| UpdateUserRoutingProfileResponse | |
| UpdateUserSecurityProfilesRequest | |
| UpdateUserSecurityProfilesResponse | |
| User |
A
User object that contains information about a user account in your Amazon Connect instance, including
configuration settings. |
| UserIdentityInfo |
A
UserIdentityInfo object that contains information about the user's identity, including email address,
first name, and last name. |
| UserPhoneConfig |
A
UserPhoneConfig object that contains information about the user phone configuration settings. |
| UserSummary |
A
UserSummary object that contains Information about a user, including ARN, Id, and user name. |
| Enum | Description |
|---|---|
| Channel | |
| Comparison | |
| CurrentMetricName |
A list of current metric names.
|
| Grouping | |
| HistoricalMetricName |
A list of historical metric names.
|
| PhoneType | |
| Statistic | |
| Unit |
| Exception | Description |
|---|---|
| ConnectException | |
| ContactNotFoundException |
The contact with the specified ID is not active or does not exist.
|
| DestinationNotAllowedException |
Outbound calls to the destination number are not allowed.
|
| DuplicateResourceException |
A resource with that name already exists.
|
| InternalServiceException |
Request processing failed due to an error or failure with the service.
|
| InvalidParameterException |
One or more of the parameters provided to the operation are not valid.
|
| InvalidRequestException |
The request is not valid.
|
| LimitExceededException |
The allowed limit for the resource has been reached.
|
| OutboundContactNotPermittedException |
The contact is not permitted.
|
| ResourceNotFoundException |
The specified resource was not found.
|
| ThrottlingException |
The throttling limit has been exceeded.
|
| UserNotFoundException |
No user with the specified credentials was found in the Amazon Connect instance.
|
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