Rule
A rule is a set of criteria that you can specify to flag an attribute in your Call Analytics output. Rules define a Call Analytics category.
Rules can include these parameters: , , , and .
To learn more about Call Analytics rules and categories, see Creating categories for post-call transcriptions and Creating categories for real-time transcriptions.
To learn more about Call Analytics, see Analyzing call center audio with Call Analytics.
Inheritors
Types
Flag the presence or absence of interruptions in your Call Analytics transcription output. Refer to for more detail.
Flag the presence or absence of periods of silence in your Call Analytics transcription output. Refer to for more detail.
Flag the presence or absence of specific sentiments in your Call Analytics transcription output. Refer to for more detail.
Flag the presence or absence of specific words or phrases in your Call Analytics transcription output. Refer to for more detail.
Functions
Casts this Rule as a InterruptionFilter and retrieves its aws.sdk.kotlin.services.transcribe.model.InterruptionFilter value. Throws an exception if the Rule is not a InterruptionFilter.
Casts this Rule as a InterruptionFilter and retrieves its aws.sdk.kotlin.services.transcribe.model.InterruptionFilter value. Returns null if the Rule is not a InterruptionFilter.
Casts this Rule as a NonTalkTimeFilter and retrieves its aws.sdk.kotlin.services.transcribe.model.NonTalkTimeFilter value. Throws an exception if the Rule is not a NonTalkTimeFilter.
Casts this Rule as a NonTalkTimeFilter and retrieves its aws.sdk.kotlin.services.transcribe.model.NonTalkTimeFilter value. Returns null if the Rule is not a NonTalkTimeFilter.
Casts this Rule as a SentimentFilter and retrieves its aws.sdk.kotlin.services.transcribe.model.SentimentFilter value. Throws an exception if the Rule is not a SentimentFilter.
Casts this Rule as a SentimentFilter and retrieves its aws.sdk.kotlin.services.transcribe.model.SentimentFilter value. Returns null if the Rule is not a SentimentFilter.
Casts this Rule as a TranscriptFilter and retrieves its aws.sdk.kotlin.services.transcribe.model.TranscriptFilter value. Throws an exception if the Rule is not a TranscriptFilter.
Casts this Rule as a TranscriptFilter and retrieves its aws.sdk.kotlin.services.transcribe.model.TranscriptFilter value. Returns null if the Rule is not a TranscriptFilter.