Builder
Properties
The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
Priority of the contact in the queue. The default priority for new contacts is 5. You can raise the priority of a contact compared to other contacts in the queue by assigning them a higher priority, such as 1 or 2.
The number of seconds to add or subtract from the contact's routing age. Contacts are routed to agents on a first-come, first-serve basis. This means that changing their amount of time in queue compared to others also changes their position in queue.
Updates the routing criteria on the contact. These properties can be used to change how a contact is routed within the queue.
Functions
construct an aws.sdk.kotlin.services.connect.model.RoutingCriteriaInput inside the given block