connect/aws.sdk.kotlin.services.connect.model/RoutingProfile

RoutingProfile

class RoutingProfile

Contains information about a routing profile.

Types

Builder

class Builder

Companion

object Companion

Properties

agentAvailabilityTimer

val agentAvailabilityTimer: AgentAvailabilityTimer?

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time.

associatedQueueIds

val associatedQueueIds: List<String>?

The IDs of the associated queue.

defaultOutboundQueueId

val defaultOutboundQueueId: String?

The identifier of the default outbound queue for this routing profile.

description

val description: String?

The description of the routing profile.

instanceId

val instanceId: String?

The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

isDefault

val isDefault: Boolean

Whether this a default routing profile.

lastModifiedRegion

val lastModifiedRegion: String?

The Amazon Web Services Region where this resource was last modified.

lastModifiedTime

val lastModifiedTime: Instant?

The timestamp when this resource was last modified.

mediaConcurrencies

val mediaConcurrencies: List<MediaConcurrency>?

The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

name

val name: String?

The name of the routing profile.

numberOfAssociatedQueues

val numberOfAssociatedQueues: Long?

The number of associated queues in routing profile.

numberOfAssociatedUsers

val numberOfAssociatedUsers: Long?

The number of associated users in routing profile.

routingProfileArn

val routingProfileArn: String?

The Amazon Resource Name (ARN) of the routing profile.

routingProfileId

val routingProfileId: String?

The identifier of the routing profile.

Functions

copy

inline fun copy(block: RoutingProfile.Builder.() -> Unit = {}): RoutingProfile

equals

open operator override fun equals(other: Any?): Boolean

hashCode

open override fun hashCode(): Int

toString

open override fun toString(): String