failureCode

If the summary failed to be generated, one of the following failure codes occurs:

  • QUOTA_EXCEEDED: The number of concurrent analytics jobs reached your service quota.

  • INSUFFICIENT_CONVERSATION_CONTENT: The conversation needs to have at least one turn from both the participants in order to generate the summary.

  • FAILED_SAFETY_GUIDELINES: The generated summary cannot be provided because it failed to meet system safety guidelines.

  • INVALID_ANALYSIS_CONFIGURATION: This code occurs when, for example, you're using a language that isn't supported by generative AI-powered post-contact summaries.

  • INTERNAL_ERROR: Internal system error.