interval

The interval period and timezone to apply to returned metrics.

  • IntervalPeriod: An aggregated grouping applied to request metrics. Valid IntervalPeriod values are: FIFTEEN_MIN | THIRTY_MIN | HOUR | DAY | WEEK | TOTAL. For example, if IntervalPeriod is selected THIRTY_MIN, StartTime and EndTime differs by 1 day, then Amazon Connect returns 48 results in the response. Each result is aggregated by the THIRTY_MIN period. By default Amazon Connect aggregates results based on the TOTAL interval period. The following list describes restrictions on StartTime and EndTime based on which IntervalPeriod is requested.

    • FIFTEEN_MIN: The difference between StartTime and EndTime must be less than 3 days.

    • THIRTY_MIN: The difference between StartTime and EndTime must be less than 3 days.

    • HOUR: The difference between StartTime and EndTime must be less than 3 days.

    • DAY: The difference between StartTime and EndTime must be less than 35 days.

    • WEEK: The difference between StartTime and EndTime must be less than 35 days.

    • TOTAL: The difference between StartTime and EndTime must be less than 35 days.

  • TimeZone: The timezone applied to requested metrics.