Builder

class Builder

Properties

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A custom key-value pair using an attribute map. The attributes are standard Amazon Connect attributes, and can be accessed in flows just like any other contact attributes.

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The channel for the contact.

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A unique, case-sensitive identifier that you provide to ensure the idempotency of the request. If not provided, the Amazon Web Services SDK populates this field. For more information about idempotency, see Making retries safe with idempotent APIs.

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A description of the contact.

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Number of minutes the contact will be active for before expiring

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Initial state of the contact when it's created. Only TASK channel contacts can be initiated with COMPLETED state.

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Indicates how the contact was initiated.

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The identifier of the Amazon Connect instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.

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var name: String?

The name of a the contact.

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The ID of the previous contact when creating a transfer contact. This value can be provided only for external audio contacts. For more information, see Integrate Amazon Connect Contact Lens with external voice systems in the Amazon Connect Administrator Guide.

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A formatted URL that is shown to an agent in the Contact Control Panel (CCP). Tasks can have the following reference types at the time of creation: URL | NUMBER | STRING | DATE | EMAIL | ATTACHMENT.

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The identifier of the contact in this instance of Amazon Connect.

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A set of system defined key-value pairs stored on individual contact segments (unique contact ID) using an attribute map. The attributes are standard Amazon Connect attributes. They can be accessed in flows.

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User details for the contact

Functions

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